Pharmacy Operations Lead | Data-Driven Team Coach

BlinkRx; Boise (ID); In loco; USD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Dental/Vision

401k

Paid sick & vacation

Onsite parking

EAP & wellness

Descrizione del lavoro

Blink Health is seeking a senior operations leader to manage Insurance Verification and Patient Outreach teams onsite in Boise, ID. You will drive efficiency, compliance, and patient satisfaction by guiding staffing, workflows, and performance metrics.

The role requires 5+ years of leadership in a data-driven setting, a healthcare-related degree, and strong mentoring abilities to build a high-performing team committed to quality service.

Competenze

• 5+ years of leadership in a data-driven, high-growth environment with large cross-functional teams.
• Associate’s or Bachelor's degree in Healthcare/Business Admin/Supply Chain (or equivalent).
• Experience in pharmacy, healthcare, or medical insurance with regulatory understanding.

Mansioni

• Lead, coach, and mentor a team of Insurance Verification and Patient Outreach Specialists.
• Coordinate workload distribution and productivity across teams.
• Drive hiring and onboarding processes to align with company standards.
• Conduct regular performance evaluations and development plans.
• Address underperformance and escalate when needed.

Conoscenze

Leadership experience

Data-driven mindset

Pharmacy/healthcare knowledge

Analytical skills

Formazione

Associate’s or Bachelor’s degree in Healthcare / Business Admin / Supply Chain

Strumenti

Queue management tools

Workflow systems

Office software

Descrizione del lavoro

Blink Health is seeking a senior operations leader to manage Insurance Verification and Patient Outreach teams onsite in Boise, ID. You will drive efficiency, compliance, and patient satisfaction by guiding staffing, workflows, and performance metrics.

The role requires 5+ years of leadership in a data-driven setting, a healthcare-related degree, and strong mentoring abilities to build a high-performing team committed to quality service.