Pharmacy Operations Lead — Client-Facing & Performance

Valeris, Inc.; Jeffersontown (KY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Health Savings Account (HSA) & FSA

401(k) with company match

PTO and holidays

Job summary

Valeris, Inc. is seeking a Program Manager, Pharmacy Operations to lead client-facing pharmacy programs, translating client expectations and program requirements into effective operations while ensuring regulatory and quality standards are met.

You will supervise pharmacy operations teams, manage staffing, track KPIs, maintain SLAs, and coordinate audits and governance reviews with clients, delivering timely shipments and continuous improvement.

Qualifications

• Current, unrestricted KY Pharmacy Technician License.
• 5 years of health care industry experience.
• Experience supervising pharmacy operations preferred.
• Strong verbal and written communication.
• Ability to manage confidential information and HIPAA compliance.

Responsibilities

• Lead client governance and quarterly business reviews (QBRs).
• Oversee day-to-day pharmacy operations for assigned programs.
• Track KPIs and ensure service-level commitments are met.
• Coordinate internal teams and audits to ensure compliance and readiness.

Skills

Pharmacy supervision

Healthcare industry

Communication skills

Attention to detail

Confidentiality

Adaptability

Education

KY Pharmacy Technician License

Tools

Microsoft Office

Job description

Valeris, Inc. is seeking a Program Manager, Pharmacy Operations to lead client-facing pharmacy programs, translating client expectations and program requirements into effective operations while ensuring regulatory and quality standards are met.

You will supervise pharmacy operations teams, manage staffing, track KPIs, maintain SLAs, and coordinate audits and governance reviews with clients, delivering timely shipments and continuous improvement.