Pharmacy Operations & Engagement Lead (KitCheck)

Bluesight; Oregon; Hybrid; USD 110,000 - 125,000; Full time

Benefits offered by this job

Competitive salary

Generous insurance coverage

401k with company match

Unlimited vacation days

Time off when you need it

Collaborative culture

Job summary

Bluesight is seeking a Pharmacy Operations Optimization Manager to own the KitCheck portfolio in hospital pharmacies. You will monitor engagement, drive value, and coordinate with Implementation, Support, and CS teams to keep customers healthy and renewals on track.

You will lead reporting cadences, executive summaries, and updates to CSMs, while acting as the subject matter expert for pharmacy directors and buyers. A PharmD or CPhT credential is required.

Qualifications

• PharmD or PhT credential required; experience in pharmacy practice is a plus.
• Bachelor's degree in pharmacy or related field or equivalent technician experience.
• 5+ years in hospital pharmacy operations with inventory or kit/tray workflows.
• Experience in customer engagement or account management within healthcare.

Responsibilities

• Own engagement health across the KitCheck customer base.
• Define and maintain engagement scorecards and executive updates.
• Direct intervention and SME capacity allocation to at‑risk accounts.
• Coordinate with Implementation, Support, and Professional Services teams.
• Represent pharmacy workflow challenges to Product, Engineering, and Supply Chain.

Skills

PharmD or CPhT credential

Hospital pharmacy operations

Data analysis & reporting

Account management / customer success

Education

Bachelor's degree in pharmacy or related field

Tools

RFID medication tracking

Automated dispensing cabinets

Pharmacy information systems

Job description

Bluesight is seeking a Pharmacy Operations Optimization Manager to own the KitCheck portfolio in hospital pharmacies. You will monitor engagement, drive value, and coordinate with Implementation, Support, and CS teams to keep customers healthy and renewals on track.

You will lead reporting cadences, executive summaries, and updates to CSMs, while acting as the subject matter expert for pharmacy directors and buyers. A PharmD or CPhT credential is required.