Pharmacy Operations Director — Multi-Site Leader (Remote)

UnitedHealth Group; City of Albany (NY); Remote; USD 135,000 - 231,000; Full time

Job summary

Genoa Healthcare, a pharmacy care services company within Optum and UnitedHealth Group, seeks a Director of Pharmacy Operations to align programs and day-to-day operations across multiple pharmacies in New York. This field-based role requires regional oversight, client-facing collaboration, and an inclusive leadership approach.

The Director will recruit and retain top talent, drive customer experience, ensure compliance, and balance stakeholder priorities across locations while enabling growth

Qualifications

• 7+ years of pharmacy operations experience.
• 5+ years of leadership experience.
• Proven ability to adhere to the highest ethical standards.
• Access to reliable transportation and valid driver's license.
• Ability and willingness to travel up to 75%.

Responsibilities

• Provide strategic direction and manage the operations across multiple pharmacies.
• Invest time with multiple clinic partnerships to develop and enhance the relationships.
• Develop innovative ways to capture new patients and overall business growth.
• Collaborate with internal partners and vendors to communicate strategic vision.
• Act as a Talent Steward by motivating and developing a high-performance management team.
• Lead efforts and model behaviors that encourage maximum team performance and engagement.
• Create a culture that promotes inclusion, diversity and innovation.
• Ensure all pharmacy operational standards comply with local, state and federal regulations.
• Responsible for financial performance and budget in the assigned region.
• Comply with HIPAA rules and regulations.
• Ensure security measures to avoid theft or loss within sites.
• Serve as liaison between Genoa and the Community Mental Health Centers.

Skills

Pharmacy ops

Leadership

Ethics

Driver's license

Travel up to 75%

Education

Pharmacy degree

Job description

Genoa Healthcare, a pharmacy care services company within Optum and UnitedHealth Group, seeks a Director of Pharmacy Operations to align programs and day-to-day operations across multiple pharmacies in New York. This field-based role requires regional oversight, client-facing collaboration, and an inclusive leadership approach.

The Director will recruit and retain top talent, drive customer experience, ensure compliance, and balance stakeholder priorities across locations while enabling growth