Pharmacy Operations Data & Systems Analyst

ccf; United States; Hybrid; USD 65,000 - 90,000; Full time

Job summary

Cleveland Clinic is seeking a Department Analyst - Pharmacy Operations at the Main Campus in Cleveland. The role focuses on clinical systems implementation, end-user training, and data-driven reporting to support pharmacy operations.

Hybrid schedule with some onsite work, requiring local residency in Northeast Ohio. Collaboration with Pharmacy Leadership and cross-functional teams is essential to drive system improvements and regulatory compliance.

Qualifications

• Bachelor's Degree required; one year hospital or major medical center clinical experience, or one year of recent experience supporting a major clinical information system.
• In-depth knowledge of clinical theory and practice.
• License in a medically related field such as nursing, pharmacy technician, medical assistant, medical technology or EMT-Paramedic.
• Familiar with health care regulatory agencies' processes.
• Strong communication and analytical skills.
• Technical certification may be required.

Responsibilities

• Interact with end-users to assist with problem definition and provide implementation support.
• Coordinate and conduct education and end-user training programs to ensure systems are utilized as designed.
• Assist with development of end-user documentation that provides clear, concise reference information.
• With direction from Pharmacy Leadership, provide implementation assistance for system projects through all phases of the system development life cycle.
• Perform program management and analyst functions, including tracking systems, metrics and operational performance.
• Run, generate and analyze reports and dashboards.
• Extract and analyze large datasets to support operational decision-making.
• Identify opportunities for service and program optimization and support continuous improvement initiatives.
• Conduct audits and support regulatory compliance.
• Support pharmacy programs, including procurement, controlled substance management and inventory management.
• Provide reporting and analytical support for pharmacy operations and programs.

Skills

Strong communication and analytical

In-depth clinical theory knowledge

Regulatory compliance knowledge

Education

Bachelor's Degree

Tools

SQL

Excel

Reporting tools

Job description

Cleveland Clinic is seeking a Department Analyst - Pharmacy Operations at the Main Campus in Cleveland. The role focuses on clinical systems implementation, end-user training, and data-driven reporting to support pharmacy operations.

Hybrid schedule with some onsite work, requiring local residency in Northeast Ohio. Collaboration with Pharmacy Leadership and cross-functional teams is essential to drive system improvements and regulatory compliance.