Department Analyst - Pharmacy Operations

ccf; United States; Hybrid; USD 65,000 - 90,000; Full time

Job summary

Cleveland Clinic is seeking a Department Analyst - Pharmacy Operations at the Main Campus in Cleveland. The role focuses on clinical systems implementation, end-user training, and data-driven reporting to support pharmacy operations.

Hybrid schedule with some onsite work, requiring local residency in Northeast Ohio. Collaboration with Pharmacy Leadership and cross-functional teams is essential to drive system improvements and regulatory compliance.

Qualifications

• Bachelor's Degree required; one year hospital or major medical center clinical experience, or one year of recent experience supporting a major clinical information system.
• In-depth knowledge of clinical theory and practice.
• License in a medically related field such as nursing, pharmacy technician, medical assistant, medical technology or EMT-Paramedic.
• Familiar with health care regulatory agencies' processes.
• Strong communication and analytical skills.
• Technical certification may be required.

Responsibilities

• Interact with end-users to assist with problem definition and provide implementation support.
• Coordinate and conduct education and end-user training programs to ensure systems are utilized as designed.
• Assist with development of end-user documentation that provides clear, concise reference information.
• With direction from Pharmacy Leadership, provide implementation assistance for system projects through all phases of the system development life cycle.
• Perform program management and analyst functions, including tracking systems, metrics and operational performance.
• Run, generate and analyze reports and dashboards.
• Extract and analyze large datasets to support operational decision-making.
• Identify opportunities for service and program optimization and support continuous improvement initiatives.
• Conduct audits and support regulatory compliance.
• Support pharmacy programs, including procurement, controlled substance management and inventory management.
• Provide reporting and analytical support for pharmacy operations and programs.

Skills

Strong communication and analytical

In-depth clinical theory knowledge

Regulatory compliance knowledge

Education

Bachelor's Degree

Tools

SQL

Excel

Reporting tools

Job description

Job Title

Department Analyst - Pharmacy Operations

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Inpatient Pharmacy-Pharmacy

Job Code

000285

Shift

Days

Schedule

7:00am-3:30pm

Job Summary

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Job Details

As a Clinical Systems Analyst I, you will participate in the implementation of health care information systems. In this role, you will assist with developing and testing application functionality, participate in project teams and collaborate with clinical departments to complete clinical system implementations. You will also assist with training programs related to automated systems.

A caregiver in this role works a hybrid schedule from 8:00 a.m. - 4:30 p.m., with one day per week onsite at Main Campus.

To be considered for this position, candidates must reside locally in Northeast Ohio (NEO).

A caregiver who excels in this role will:

• Interact with end-users to assist with problem definition and provide implementation support.
• Coordinate and conduct education and end-user training programs to ensure systems are utilized as designed.
• Assist with development of end-user documentation that provides clear, concise reference information.
• With direction from Pharmacy Leadership, provide implementation assistance for system projects through all phases of the system development life cycle.
• Perform program management and analyst functions, including tracking systems, metrics and operational performance.
• Run, generate and analyze reports and dashboards.
• Extract and analyze large datasets to support operational decision-making.
• Identify opportunities for service and program optimization and support continuous improvement initiatives.
• Conduct audits and support regulatory compliance.
• Support pharmacy programs, including procurement, controlled substance management and inventory management.
• Provide reporting and analytical support for pharmacy operations and programs.
• Perform other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's Degree
• (Additional relevant years of experience may offset Bachelor's Degree)
• One year of applicable hospital or major medical center clinical experience
• OR one year of recent experience supporting a major clinical information system
• In depth knowledge of clinical theory and practice
• License in a medically related field such as nursing (RN), pharmacy technician (CPHT), medical assistant (CMT), medical technology (MT) or Emergency Medical Technician - Paramedic
• Familiar with the processes and procedures related to health care regulatory agencies
• Strong communication and analytical skills
• Technical certification may be required

Preferred qualifications for the ideal future caregiver include:

• Excel or analyst experience
• Advanced Excel proficiency
• Experience analyzing large datasets
• Proficiency in SQL
• Experience with reporting and data extraction
• Experience optimizing programs and services

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to operate a computer and other office equipment.
• Ability to communicate and exchange accurate information.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Clev