Pharmacy Liasion

MEDPACK LLC; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Paid time off

Personal days

Job summary

Americare seeks a Pharmacy Liaison to act as the operations bridge between our Tampa Bay pharmacy and partner ALFs/SNFs. You will lead onboarding, manage ongoing facility relationships, and perform field QA checks to ensure regulatory compliance and smooth medication operations.

The role requires LTC pharmacy experience, CPhT certification is a plus, and frequent travel within the Central Florida area. Competitive benefits include medical, dental, vision, and a 401(k) plan.

Qualifications

• 2+ years of experience in LTC pharmacy or healthcare facility operations.
• Familiarity with e-MAR systems and LTC workflows.
• Certified Pharmacy Technician credentials are desirable.

Responsibilities

• Lead onboarding for ALFs/SNFs and manage facility relationships.
• Perform field QA audits on carts, E-Kits, storage, and MAR docs.
• Troubleshoot delays, refill bottlenecks, and billing issues.
• Educate staff on pharmacy processes and regulatory best practices.
• Ensure continuous, seamless pharmacy operations across Tampa Bay.

Skills

LTC experience

ALF/SNF regs knowledge

CPhT certification

Excellent communication

Education

CPhT credential

Job description

Job Description: Our Tampa pharmacy is seeking a proactive, client-focused, and detail-oriented Pharmacy Liaison to serve as the key operational bridge between our pharmacy and partner healthcare facilities. You will lead new facility onboarding, manage ongoing facility relationships, perform field-level quality assurance checks, and ensure continuous, seamless pharmacy operations for Assisted Living Facilities (ALFs) and Skilled Nursing Facilities (SNFs) across the Tampa Bay area.

Key Responsibilities

• Facility Onboarding: Lead the setup and transition process for new ALFs and SNFs, coordinating medication chart migrations, e-MAR integrations, staff inservices, and initial delivery setups.
• Relationship Management: Act as the primary point of contact for directors of nursing (DONs), facility administrators, and wellness directors to ensure exceptional ongoing service and rapid resolution of operational challenges.
• Field Quality Assurance (QA): Conduct regular on-site audits at partner facilities, inspecting medication carts, emergency drug kits (E-Kits), storage temperatures, disposal protocols, and MAR documentation for regulatory compliance.
• Clinical & Operational Support: Troubleshoot order delays, refill bottlenecks, and billing/adjudication concerns between the pharmacy production team and facility nursing staff.
• Continuous Improvement: Provide targeted education, training, and workflow guidance to facility staff regarding pharmacy processes, ordering deadlines, and regulatory best practices.

Qualifications

• 2+ years of experience in long-term care (LTC) pharmacy, healthcare facility operations, or health system account management.
• Strong background in ALF/SNF regulations, e-MAR systems, medication administration protocols, and LTC pharmacy workflows.
• Prior experience as a Certified Pharmacy Technician (CPhT), LTC Account Executive, or Nurse Liaison is highly desirable.
• Outstanding communication, conflict resolution, and relationship-building skills.
• Valid Florida Driver’s License with a clean driving record and willingness to travel daily to facilities in the Central FL area.

Benefits

Comprehensive benefits including medical, dental, and vision 401K plan with company match Robust time off including sick, vacation, personal days, cultural heritage day and your birthday off Opportunity for advancement Supportive Management team Employee discount program on events, movie tickets, mobile phone plan discounts and more.

Equal Employment Opportunity Statement

Americare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, sex, gender, pregnancy, religion, age, creed, marital and partnership status, national origin, ancestry, alienage, past or present physical or mental disability, genetic information, sexual orientation, gender identity, affectional preference, veteran or military status or citizenship status, or any other legally recognized protected basis under federal, state, or local law.

Welcome to Americare Careers! Our commitment to providing top-notch care is deeply rooted in our passion for people — both the ones we serve and those we work alongside. When you become part of our team, you’re joining a family that’s been dedicated to the well‑being of others for over 40 years.