Pharmacy Liaison

Shieldshealthsolutions; Tyler (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with match

4 weeks PTO

10 paid holidays

Paid parental leave

Short‑term disability

Professional development

Employee resource groups

Wellness programs

Job summary

Shields Health Solutions in Tyler, Texas is looking for a Pharmacy Liaison, a Specialty Pharmacy Technician. You will work onsite in clinical settings to support patients with medication adherence through various pharmacy services.

The ideal candidate will have 5+ years of pharmacy technician experience and must be a state-registered Pharmacy Technician with a CPhT certification. Benefits include medical, dental, and vision insurance starting day one, along with a 401(k), PTO, and more.

Qualifications

• State‑registered (Texas) Pharmacy Technician; CPhT required.
• 5+ years of experience as a pharmacy technician.
• Strong communication, organization, and tech skills.

Responsibilities

• Collaborate with clinic teams to deliver hands‑on patient care.
• Process prior authorizations, resolve insurance issues and support financial assistance.
• Educate patients on pharmacy services and assist with specialty and retail prescriptions.
• Maintain accurate documentation and contribute to process improvements.

Skills

Communication skills

Organization skills

Technical skills

Empathy

Integrity

Teamwork

Education

High School Diploma or GED

Job description

Join our Shields team today! Shields Health Solutions is redefining patient care through specialty pharmacy. We’re hiring a Pharmacy Liaison— a Specialty Pharmacy Technician who will work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy services.

What You’ll Do:

• Collaborate with clinic teams to deliver hands‑on patient care.
• Process prior authorizations, resolve insurance issues, and support financial assistance.
• Educate patients on pharmacy services and assist with specialty and retail prescriptions.
• Maintain accurate documentation and contribute to process improvements.

What You’ll Get:

• Medical, dental, and vision insurance starting day one
• 401(k) with match, 4 weeks PTO, 10 paid holidays
• Paid parental leave, short‑term disability, and professional development
• Access to employee resource groups and wellness programs

What You Need:

• State‑registered (Texas) Pharmacy Technician; CPhT required.
• 5+ years of experience as a pharmacy technician; High School Diploma or GED
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team‑first mindset

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.