Pharmacy Lead Technician: Patient Care & Leadership

CVS Health; Tallassee (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

CVS Health in Alabama seeks a Lead Technician to support pharmacy teams, ensure safe operations, and improve patient experiences across pickup, drive-thru, and immunization services. This role emphasizes adherence to SOPs, accurate dispensing, and mentoring junior staff.

Responsibilities include supervising pharmacy workflow, inventory management, scheduling, and partnering with Pharmacist-on-duty to deliver patient care while maintaining compliance with state and federal laws.

Qualifications

• 1+ years of experience as a Pharmacy Technician.
• Must comply with state board requirements for pharmacy practice (age, licensure/certification).
• State-level licensure requirements vary by state, click here to learn more.

Responsibilities

• Living our SOPs at each workstation to assist Pharmacists and the team.
• Follow and coach workflow for safe and accurate prescription fulfillment.
• Deliver empathetic patient experiences at pickup, drive-thru, and over the phone.

Skills

Customer service

Attention to detail

Communication skills

Education

High school diploma or equivalent

Job description

CVS Health in Alabama seeks a Lead Technician to support pharmacy teams, ensure safe operations, and improve patient experiences across pickup, drive-thru, and immunization services. This role emphasizes adherence to SOPs, accurate dispensing, and mentoring junior staff.

Responsibilities include supervising pharmacy workflow, inventory management, scheduling, and partnering with Pharmacist-on-duty to deliver patient care while maintaining compliance with state and federal laws.