Pharmacy Growth & Operations Specialist

Concentra, Inc.; Tucson, Northern (AZ, KY); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Employer-

Life & Disability Insurance

Paid Time Off

Colleague Referral Bonus Program

Tuition Reimbursement

Dependent Care Spending Account

Employee Discounts

Job summary

Concentra is a leading occupational health care company that partners with employers to provide exceptional care. The Pharmacy Development Support Specialist plays a key role in supporting pharmacy business growth, operations, and customer experience across internal teams and centers.

The role collaborates with the Vice President of Pharmacy Services on strategic initiatives and uses MDScripts and other systems to enable service excellence.

Qualifications

• Associate degree or equivalent experience required.
• Pharmacy technology training preferred; CPhT is a plus.
• Active licensure where applicable with continuing education.
• Minimum 3 years in administrative support or project coordination.
• Strong customer service and ability to handle confidential information (HIPAA/PHI).

Responsibilities

• Support VP of Pharmacy Services with business growth initiatives and product development.
• Coordinate meetings, take minutes, and ensure timely follow-up actions.
• Serve as primary contact for pharmacy-related inquiries from centers and teams.
• Provide system guidance and basic desktop support for pharmacy tools.
• Assist with data collection, analysis, and reporting for operations.

Skills

Customer service

Project coordination

Analytical thinking

Time management

Communication

Detail orientation

Problem solving

Independent work

Collaboration

Systems support

Education

Associate degree / vocational training or equivalent

Certified Pharmacy Technician (CPhT) preferred

Active licensure where applicable

Tools

MDScripts

Microsoft Office (Excel, Word, PowerPoint)

Job description

Concentra is a leading occupational health care company that partners with employers to provide exceptional care. The Pharmacy Development Support Specialist plays a key role in supporting pharmacy business growth, operations, and customer experience across internal teams and centers.

The role collaborates with the Vice President of Pharmacy Services on strategic initiatives and uses MDScripts and other systems to enable service excellence.