Pharmacy Front-End & Customer Care Associate

Walgreens; Pittsfield (MA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Pittsfield, MA is seeking a customer-focused team member to support both retail and pharmacy operations. You will greet customers, operate the cash register, and assist the pharmacist by processing prescriptions using pharmacy systems.

Responsibilities include stocking, merchandising, inventory tasks, handling returns, and providing photo services and web order pickup. A PTCB certification and retail experience are preferred; fluency in English and a flexible schedule are required.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work evenings and weekends.
• PTCB certification or state-required certification/registration preferred.
• Prefer six months of retail or customer service experience.

Responsibilities

• Greet customers and provide assistance to ensure a positive experience.
• Register sales and handle checkout, refunds, or exchanges as needed.
• Assist pharmacist under supervision with prescription processing and data entry.
• Maintain store cleanliness and merchandising; assist with inventory and pricing.
• Support pharmacy operations, including inventory management and quality checks.
• Provide photo services and web order pickup support.

Skills

Customer service

Cash handling

Math skills

Computer skills

Inventory management

Store familiarity

Education

PTCB certification

Tools

POS systems

Pharmacy software

Job description

Walgreens in Pittsfield, MA is seeking a customer-focused team member to support both retail and pharmacy operations. You will greet customers, operate the cash register, and assist the pharmacist by processing prescriptions using pharmacy systems.

Responsibilities include stocking, merchandising, inventory tasks, handling returns, and providing photo services and web order pickup. A PTCB certification and retail experience are preferred; fluency in English and a flexible schedule are required.