Pharmacy Customer Service & Support Associate

Walgreens; Chester (MD); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Maryland is seeking a Customer Service / Pharmacy Support teammate to assist pharmacists, operate the register, and deliver a friendly checkout experience. You will use pharmacy systems to obtain patient and drug information and process prescriptions under direct supervision.

The role emphasizes welcoming customers, upselling items, maintaining store conditions, and supporting inventory, with flexible scheduling and a commitment to compliant, courteous service in a retail pharmacy

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Assists pharmacists in filling prescriptions and handling pharmacy-related tasks under direct supervision.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale and assists in stock and shelf maintenance.
• Supports Pharmacy Department on inventory management activities and cash handling as needed.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

PTCB certification

Job description

Walgreens in Maryland is seeking a Customer Service / Pharmacy Support teammate to assist pharmacists, operate the register, and deliver a friendly checkout experience. You will use pharmacy systems to obtain patient and drug information and process prescriptions under direct supervision.

The role emphasizes welcoming customers, upselling items, maintaining store conditions, and supporting inventory, with flexible scheduling and a commitment to compliant, courteous service in a retail pharmacy