Pharmacy Customer Care Specialist

Walgreens; Bel Air (MD); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Bel Air, MD is seeking a Retail Pharmacy Support Associate to deliver friendly checkout service, assist the pharmacist under supervision, and help maintain shelves and inventory.

You will greet customers, process transactions, handle returns and exchanges, and support photo services and web-order pickup while ensuring compliance with store policies. Fluent English required; evenings/weekends may be required.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.

Responsibilities

• Provide courteous, friendly, fast, and efficient service at checkout.
• Assist pharmacist under direct supervision in processing prescriptions and maintaining pharmacy records.
• Keep counters and shelves clean and well merchandised; assist with inventory and pricing.
• Handle returns, exchanges, and voids; guide customers to OTC products and photo services.
• Assist with pharmacy-related tasks and inventory management as directed by management.

Skills

Customer service

Cash handling

Teamwork

Education

PTCB certification

Tools

Store systems

Job description

Walgreens in Bel Air, MD is seeking a Retail Pharmacy Support Associate to deliver friendly checkout service, assist the pharmacist under supervision, and help maintain shelves and inventory.

You will greet customers, process transactions, handle returns and exchanges, and support photo services and web-order pickup while ensuring compliance with store policies. Fluent English required; evenings/weekends may be required.