Pharmacy Customer Service Specialist

Walgreens; North Carolina; On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in North Carolina is seeking a Pharmacy Clerk to deliver a distinctive customer experience at checkout, and to assist pharmacists under supervision by using pharmacy systems to process prescriptions.

You will greet customers, suggest items, handle cash, and help maintain shelves and inventory while ensuring accuracy and friendly service. Training includes PTCB certification and ongoing education to stay current with healthcare news.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• PTCB certification or active pursuit preferred.

Responsibilities

• Provide courteous, efficient checkout service at the cash register.
• Assist pharmacists by providing information and processing prescriptions under supervision.
• Recommend items and assist customers with locating products.
• Maintain clean, organized counters and shelves and manage inventory records.
• Handle returns, exchanges, and price checks as needed.

Skills

Customer service

Cash handling

Math skills

Computer skills

English proficiency

Retail experience

Education

PTCB certification

Tools

POS system

Store systems

Cash register

Job description

Walgreens in North Carolina is seeking a Pharmacy Clerk to deliver a distinctive customer experience at checkout, and to assist pharmacists under supervision by using pharmacy systems to process prescriptions.

You will greet customers, suggest items, handle cash, and help maintain shelves and inventory while ensuring accuracy and friendly service. Training includes PTCB certification and ongoing education to stay current with healthcare news.