Pharmacy Customer Experience Specialist

Walgreens; Durham (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Durham, NC seeks a Pharmacy Technician to support pharmacists and help deliver a distinctive customer experience. You will assist with prescriptions, enter patient data, and ensure accuracy while maintaining compliance with pharmacy codes of conduct.

Responsibilities include inventory, cashier duties, and providing friendly, efficient service at the register, photo area, and throughout the store. PTCB certification and ongoing training are encouraged.

Qualifications

• PTCB certification required or pursued through Walgreens program.
• Attends training and completes continuing education credits.
• Maintains knowledge of healthcare and pharmacy practices.

Responsibilities

• Assist pharmacist under supervision in processing prescriptions.
• Provide courteous, efficient checkout and customer service.
• Enter patient and drug information in pharmacy systems.
• Stock, inventory and maintain store cleanliness and appearance.
• Handle third-party claims and related clerical duties.

Skills

Customer service

Pharmacy assistant

Cash handling

Team collaboration

Education

PTCB certification

Tools

Pharmacy systems

Point-of-Sale (POS)

Inventory software

Job description

Walgreens in Durham, NC seeks a Pharmacy Technician to support pharmacists and help deliver a distinctive customer experience. You will assist with prescriptions, enter patient data, and ensure accuracy while maintaining compliance with pharmacy codes of conduct.

Responsibilities include inventory, cashier duties, and providing friendly, efficient service at the register, photo area, and throughout the store. PTCB certification and ongoing training are encouraged.