Pharmacy Customer Experience Specialist

Walgreens; Wilkesboro (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Wilkesboro, NC is seeking a Customer Service Associate/Pharmacy Support role to assist customers at checkout and support pharmacists with medications and patient information. You will engage customers, manage transactions, and help maintain pharmacy and store operations.

The position emphasizes accurate cash handling, strong English communication, and willingness to learn pharmacy systems and procedures under supervision.

Qualifications

• Fluent in reading, writing and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Six months retail experience preferred.
• Prior Walgreens experience preferred.
• Strong math skills for counting, measuring and weighing medications.

Responsibilities

• Provide courteous, friendly checkout service on the assigned cash register.
• Assist pharmacists under supervision in processing prescriptions.
• Maintain clean, merchandised store areas and inventory records.
• Support pharmacy operations, including entering patient and drug information in pharmacy systems.
• Handle clerical duties and customer service in various store departments.

Skills

Customer service

Math skills

Computer skills

Inventory control

PTCB certification

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Wilkesboro, NC is seeking a Customer Service Associate/Pharmacy Support role to assist customers at checkout and support pharmacists with medications and patient information. You will engage customers, manage transactions, and help maintain pharmacy and store operations.

The position emphasizes accurate cash handling, strong English communication, and willingness to learn pharmacy systems and procedures under supervision.