Pharmacy Customer Service Specialist

Walgreens; Medina (OH); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Medina, OH is hiring a Pharmacy Operations Associate to deliver friendly, efficient checkout service and assist the pharmacist under supervision.

You will enter patient and drug information in pharmacy systems, process prescriptions, manage inventory, and help with store duties including display maintenance and customer engagement.

The role requires PTCB certification and commitment to quality, with competitive hourly pay and opportunities for training.

Qualifications

• Earns and maintains PTCB certification through the designated program.
• Attends training and completes continuing education requested by management.
• Maintains knowledge of pharmacy operations and customer service best practices.

Responsibilities

• Registers sales on assigned cash register, provides courteous checkout service.
• Assists pharmacists in scheduling and maintaining work flow and in processing prescriptions.
• Keeps counters and shelves clean and merchandised; assists with inventory.
• Uses pharmacy systems to enter patient and drug information and verify prescriptions.
• Reports prescription errors to the pharmacist on duty and adheres to policy.
• Provides customer service in the photo area and assists with web pick-up orders.

Skills

Customer service

Cash handling

Pharmacy support

Prescription processing

Tools

Pharmacy systems

Point-of-sale (POS)

Job description

Walgreens in Medina, OH is hiring a Pharmacy Operations Associate to deliver friendly, efficient checkout service and assist the pharmacist under supervision.

You will enter patient and drug information in pharmacy systems, process prescriptions, manage inventory, and help with store duties including display maintenance and customer engagement.

The role requires PTCB certification and commitment to quality, with competitive hourly pay and opportunities for training.