Pharmacy Customer Service Specialist

Walgreens Co.; Johnson City (TN); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a team member to deliver a friendly, efficient checkout experience while assisting the pharmacist under supervision. You will engage customers, process transactions, and support prescription handling in a fast-paced retail pharmacy.

The role emphasizes accuracy, adherence to regulations, and strong teamwork to ensure safe, quality service for patients and customers.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.
• Assists the pharmacist under direct supervision in processing prescriptions and using pharmacy systems.
• Provides customer service in-store and answers questions to ensure a positive experience.
• Performs duties assigned by Pharmacy Manager/Store Manager including inventory and merchandising tasks.

Skills

Customer service

Attention to detail

Communication

Math skills

Computer skills

Pharmacy knowledge

Education

High school diploma or equivalent

Tools

Pharmacy systems

Job description

Walgreens Co. is seeking a team member to deliver a friendly, efficient checkout experience while assisting the pharmacist under supervision. You will engage customers, process transactions, and support prescription handling in a fast-paced retail pharmacy.

The role emphasizes accuracy, adherence to regulations, and strong teamwork to ensure safe, quality service for patients and customers.