Pharmacy Customer Experience Specialist

Walgreens Co.; Glenn Brook (NC); On-site; USD 22,000 - 28,000; Part time

Job summary

Walgreens Co. is seeking team members to deliver a distinctive customer experience at the checkout counter and in-store interactions.

The role involves greeting customers, assisting with products and services, and ensuring efficient, friendly service while maintaining store standards. Employees will support pharmacy operations under supervision, including entering patient and drug information, processing prescriptions, and helping with workflow.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills to fill prescriptions accurately.
• Prefer good computer skills.

Responsibilities

• Provides courteous, friendly checkout service and assists customers with products and services.
• Registers sales and handles cash, returns, refunds, and exchanges.
• Assists pharmacist under supervision, using pharmacy systems to access patient and drug information.
• Maintains store cleanliness, shelves, and merchandise displays.
• Supports inventory management and store operations as directed by management.

Skills

Customer service

Cash handling

English fluency

Education

PTCB certification training

Tools

Pharmacy systems

Job description

Walgreens Co. is seeking team members to deliver a distinctive customer experience at the checkout counter and in-store interactions.

The role involves greeting customers, assisting with products and services, and ensuring efficient, friendly service while maintaining store standards. Employees will support pharmacy operations under supervision, including entering patient and drug information, processing prescriptions, and helping with workflow.