Pharmacy Customer Experience Specialist

Walgreens Co.; Town of Middleton (WI); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a Pharmacy Support team member to deliver courteous checkout service and assist the pharmacist in processing prescriptions while maintaining accurate records.

You will engage customers, help locate products, and support inventory and store operations. Responsibilities include using pharmacy systems to handle patient information, following policies on prescription dispensing, and assisting with clerical duties and quality improvement initiatives.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prior six months of retail experience preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience at checkout and in-store interactions.
• Assist pharmacist under supervision in processing prescriptions and maintaining pharmacy workflow.
• Enter patient and drug information accurately into pharmacy systems and verify medicine details for safety.

Skills

Customer service

Math skills

Computer skills

Inventory control

Communication

Education

PTCB certification

Tools

Pharmacy systems

POS / store systems

Job description

Walgreens Co. is seeking a Pharmacy Support team member to deliver courteous checkout service and assist the pharmacist in processing prescriptions while maintaining accurate records.

You will engage customers, help locate products, and support inventory and store operations. Responsibilities include using pharmacy systems to handle patient information, following policies on prescription dispensing, and assisting with clerical duties and quality improvement initiatives.