Pharmacy Customer Care Specialist

Walgreens Co.; Tacoma (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens Co. is seeking a customer-focused team member to support pharmacy operations and provide excellent checkout service. You will assist the pharmacist under supervision and engage customers with helpful, friendly interactions.

The role includes inventory management, merchandising, and supporting photo services and web-pickup duties. A flexible schedule and prior retail experience are preferred. English fluency is required.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Assist pharmacist under direct supervision in dispensing and pharmacy workflows.
• Provide courteous, efficient checkout service and upsell items.
• Maintain counters and shelves, inventory, and pricing as directed.
• Process returns, exchanges, voids, and third-party claims as needed.
• Support Pharmacy Department on inventory management and store operations.

Skills

Customer service

Cash handling

Retail experience

Math skills

Computer skills

Inventory control

Prior Walgreens experience

Education

PTCB certification

Tools

POS terminals

Pharmacy software

Job description

Walgreens Co. is seeking a customer-focused team member to support pharmacy operations and provide excellent checkout service. You will assist the pharmacist under supervision and engage customers with helpful, friendly interactions.

The role includes inventory management, merchandising, and supporting photo services and web-pickup duties. A flexible schedule and prior retail experience are preferred. English fluency is required.