Pharmacy Customer Service Specialist

Walgreens Co.; High Point (NC); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is hiring for a customer-facing pharmacy/retail associate in the United States. You will greet customers, assist with products and services, and help the pharmacist with prescription processing under supervision. This role emphasizes friendly, efficient service and accurate handling of transactions.

Qualifications include fluency in English, willingness to work evenings/weekends, and prior retail experience; PTCB certification is preferred to support pharmacy operations.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills to fill prescriptions accurately.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Assist pharmacist in dispensing prescriptions under supervision.
• Provide courteous, friendly checkout and assist customers.
• Maintain store cleanliness and inventory; price checks.
• Process third-party claims, returns, and exchanges as needed.
• Support Pharmacy Manager with workflow and tasks.

Skills

Customer service

English fluency

Math skills

Computer skills

Inventory control

Education

PTCB certification

Job description

Walgreens Co. is hiring for a customer-facing pharmacy/retail associate in the United States. You will greet customers, assist with products and services, and help the pharmacist with prescription processing under supervision. This role emphasizes friendly, efficient service and accurate handling of transactions.

Qualifications include fluency in English, willingness to work evenings/weekends, and prior retail experience; PTCB certification is preferred to support pharmacy operations.