Pharmacy Customer Service Specialist

Walgreens; Fond du Lac (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Fond du Lac, Wisconsin is seeking a pharmacy-support team member to assist the pharmacist, process prescriptions, and provide friendly, efficient checkout service. You will engage customers, help locate products, and maintain accurate records while upholding store policies and quality standards.

The role emphasizes teamwork, accuracy in dispensing, and strong English communication. Training includes PTCB certification and ongoing education, with opportunities for advancement.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math skills for accurate dispensing.
• Good computer skills.
• Knowledge of store inventory control preferred.
• PTCB certification preferred.

Responsibilities

• Assist pharmacist under supervision in dispensing medications.
• Provide courteous, friendly customer service at checkout and throughout the store.
• Maintain clean, organized counters and shelves and assist with inventory and pricing.
• Support pharmacy operations including input of patient and drug information and processing prescriptions.
• Handle customer questions and help locate products as needed.

Skills

Customer service

English fluency

Flexibility

Job description

Walgreens in Fond du Lac, Wisconsin is seeking a pharmacy-support team member to assist the pharmacist, process prescriptions, and provide friendly, efficient checkout service. You will engage customers, help locate products, and maintain accurate records while upholding store policies and quality standards.

The role emphasizes teamwork, accuracy in dispensing, and strong English communication. Training includes PTCB certification and ongoing education, with opportunities for advancement.