Pharmacy Customer Service & Operations Specialist

St. Luke’s University Health Network; Stroudsburg (Monroe County); On-site; USD 32,000 - 42,000; Full time

Job summary

St. Luke's University Health Network is seeking a Pharmacy Support Associate to join our Retail Pharmacy team. This role focuses on delivering excellent customer service, processing transactions, and supporting staff with day-to-day operations in a busy pharmacy environment.

The ideal candidate will greet customers, verify identities, handle cash and payments, and maintain accurate records while adhering to privacy and safety policies. Training completes within six months of employment.

Qualifications

• High school diploma required.
• On-the-job training within the first six months of employment.
• Excellent customer service and ability to handle prescriptions securely.

Responsibilities

• Greets, engages, and assists customers in a friendly and efficient manner.
• Verifies customers’ identity before providing medications and processes transactions (cash, credit card, payroll deduction).
• Files prescriptions as required and maintains logs and documentation per policy.
• Supports staff with day-to-day operations in the Retail Pharmacy and prepares/ships medications as needed.

Skills

Customer service

Cash handling

Attention to detail

Education

High school diploma

Job description

St. Luke's University Health Network is seeking a Pharmacy Support Associate to join our Retail Pharmacy team. This role focuses on delivering excellent customer service, processing transactions, and supporting staff with day-to-day operations in a busy pharmacy environment.

The ideal candidate will greet customers, verify identities, handle cash and payments, and maintain accurate records while adhering to privacy and safety policies. Training completes within six months of employment.