Patient-Centric Retail Pharmacy Technician

St. Luke’s University Health Network; Allentown (Lehigh County); On-site; USD 38,000 - 48,000; Full time

Job summary

St. Luke's University Health Network seeks a diligent Pharmacy Technician to assist pharmacists with outpatient prescription processing, data entry, labeling, and inventory management. You will handle insurance questions, cash register duties, and patient interactions with care and accuracy.

The role requires PA licensure and preferred national certification, with 3–5 years in retail pharmacy. Strong communication, confidentiality and computer skills are essential for daily operations in a

Qualifications

• PA Pharmacy Technician Licensure is required.
• National certification is preferred.
• 3–5 years of retail pharmacy experience is preferred.
• Strong communication and customer-service skills.
• Knowledge of pharmacy insurance plans and plan rules.
• Ability to type at least 35 words per minute.
• Familiarity with pharmacy computer systems and data entry.

Responsibilities

• Follows workflow procedures for day-to-day processing of patient medication orders.
• Assist pharmacist in filling prescription items and answering questions.
• Input patient data and medication orders into computer system.
• Label products and manage inventory; stock shelves and remove outdated items.
• Deliver medications and communicate with customers, staff and insurers to resolve issues.
• Maintain confidentiality and adhere to safety and regulatory policies.

Skills

Customer service

Clear communication

Data entry

Pharmacy software

Medical terminology

Education

PA Pharmacy Technician Licensure

National certification preferred

Retail pharmacy experience 3–5 years

Tools

Pharmacy computer system

Type ≥35 wpm

Insurance/claims systems

Job description

St. Luke's University Health Network seeks a diligent Pharmacy Technician to assist pharmacists with outpatient prescription processing, data entry, labeling, and inventory management. You will handle insurance questions, cash register duties, and patient interactions with care and accuracy.

The role requires PA licensure and preferred national certification, with 3–5 years in retail pharmacy. Strong communication, confidentiality and computer skills are essential for daily operations in a