Pharmacy Customer Service/Billing Representative

PruittHealth; Norcross (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

PruittHealth is seeking a billing specialist to support our Home Infusion services. You will handle accurate billing, respond to inquiries, and ensure timely processing of daily census data and statements.

Responsibilities include reviewing pre-billing reports, monthly statements, and maintaining documentation, while adhering to company policies and applicable laws. A friendly, caring approach aligns with our mission.

Qualifications

• Minimum 1–3 years' experience in medical billing/collections.
• Experience with home infusion billing highly desired.
• CPR+ Home Infusion or similar billing software experience is a plus.

Responsibilities

• Maintain accurate billing information obtained from daily census, LTC, etc.
• Provide excellent customer service to both internal and external pharmacy home infusion customers.
• Reviews pre-billing reports daily for accuracy.
• Reviews monthly statements for accuracy.
• Respond to change productively and handle additional projects as assigned.
• Follow all company policies and procedures, state and federal laws and regulations and report violations to the appropriate supervisor.
• File and organize all appropriate paperwork related to job duties.
• Keep supervisor informed of daily activities, and issues.

Skills

Medical billing/collections

Customer service

Education

High School Diploma

Tools

CPR+ Home Infusion

Job description

Description

JOB PURPOSE

To provide customer service to external and internal customers of PruittHealth Pharmacy Services. Maintain and provide accurate billing to our Home Infusion customers.

KEY RESPONSIBILITIES

• Maintain accurate billing information obtained from daily census, LTC, etc.
• Provide excellent customer service to both internal and external pharmacy home infusion customers.
• Reviews pre-billing reports daily for accuracy.
• Reviews monthly statements for accuracy.
• Respond to change productively and handle additional projects as assigned.
• Carry out all duties with a "Commitment to Caring" attitude in accordance with the company's mission, vision, and philosophy.
• Follow all company policies and procedures, state and federal laws and regulations and report violations to the appropriate supervisor.
• File and organize all appropriate paperwork related to job duties.
• Keep supervisor informed of daily activities, and issues.

Qualifications

MINIMUM EDUCATION REQUIRED

High School Diploma

MINIMUM EXPERIENCE REQUIRED

1-3 years' experience in medical billing/collections.

Experience with home infusion billing highly desired.

Previous experience with CPR+ Home Infusion software of other billing software a plus.

Family Makes Us Stronger.

Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

We are eager to connect with you! to get started at PruittHealth!

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

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