Pharmacy Customer Service/Billing Representative

Pruitthealth Corporation; Norcross (GA); On-site; USD 40,000 - 52,000; Full time

Job summary

PruittHealth Corporation is seeking a detail-oriented Billing Specialist to support Home Infusion services by maintaining accurate billing data and handling customer inquiries.

The role emphasizes accurate daily census-derived billing, proactive problem resolution, and adherence to applicable laws and company policies. Excellent communication and teamwork are essential to ensure timely statements and high-quality service.

Qualifications

• 1-3 years' experience in medical billing/collections.
• Experience with home infusion billing highly desired.
• Previous experience with CPR+ Home Infusion software or other billing software is a plus.

Responsibilities

• Maintain accurate billing information from daily census and LTC sources.
• Provide excellent customer service to internal and external home infusion customers.
• Review pre-billing reports daily for accuracy.
• Review monthly statements for accuracy.
• Respond to changes and handle assigned projects.

Skills

Customer service

Billing

Communication

Attention to detail

Education

High School Diploma

Tools

CPR+ Home Infusion

Job description

Description

JOB PURPOSE:

To provide customer service to external and internal customers of PruittHealth Pharmacy Services. Maintain and provide accurate billing to our Home Infusion customers.

KEY RESPONSIBILITIES:

• Maintain accurate billing information obtained from daily census, LTC, etc.
• Provide excellent customer service to both internal and external pharmacy home infusion customers.
• Reviews pre-billing reports daily for accuracy.
• Reviews monthly statements for accuracy.
• Respond to change productively and handle additional projects as assigned.
• Carry out all duties with a "Commitment to Caring" attitude in accordance with the company’s mission, vision, and philosophy.
• Follow all company policies and procedures, state and federal laws and regulations and report violations to the appropriate supervisor.
• File and organize all appropriate paperwork related to job duties.
• Keep supervisor informed of daily activities, and issues.

Qualifications

MINIMUM EDUCATION REQUIRED:

High School Diploma

MINIMUM EXPERIENCE REQUIRED:

1-3 years' experience in medical billing/collections.

Experience with home infusion billing highly desired.

Previous experience with CPR+ Home Infusion software of other billing software a plus.

Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

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