Pharmacy Customer Service Associate | Flexible Hours

Walgreens; Mount Airy (MD); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. in Mount Airy, MD is seeking a team member to deliver a friendly checkout experience and assist the pharmacist under direct supervision. You will use pharmacy systems to obtain patient and drug information and process prescriptions, while helping customers with product questions and service needs.

The role emphasizes accuracy, customer care, and adherence to pharmacy policies. Training includes PTCB certification maintenance and ongoing development in healthcare knowledge.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• Experience or certification in pharmacy services preferred.

Responsibilities

• Registers purchases on the cash register and processes sales accurately.
• Assists pharmacists under supervision and uses pharmacy systems to process prescriptions.
• Provides courteous customer service and helps customers locate products.
• Supports inventory management and merchandising.
• Handles returns, exchanges, and order processing per policy.
• Supports photo area and web-pickup responsibilities.

Skills

Customer service

Cash handling

Pharmacy assistance

PTCB certification

English fluency

Flexible schedule

Tools

Pharmacy systems

Job description

Walgreens Co. in Mount Airy, MD is seeking a team member to deliver a friendly checkout experience and assist the pharmacist under direct supervision. You will use pharmacy systems to obtain patient and drug information and process prescriptions, while helping customers with product questions and service needs.

The role emphasizes accuracy, customer care, and adherence to pharmacy policies. Training includes PTCB certification maintenance and ongoing development in healthcare knowledge.