Pharmacy Customer Service Associate

Walgreens; Southaven (MS); On-site; USD 28,000 - 35,000; Full time

Job summary

Walgreens is seeking a Pharmacy Customer Service Associate to enhance customer experiences and support pharmacy operations. Responsibilities include assisting pharmacists, managing transactions, and ensuring compliance with pharmacy policies. Ideal candidates will be fluent in English and flexible with working hours.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work evenings and weekends.

Responsibilities

• Model and deliver a distinctive customer experience.
• Assist pharmacists in pharmacy operations.
• Support pharmacy tasks such as filling prescriptions.

Skills

Customer Service

Communication

Problem Solving

Job description

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Responsibilities

1. Model and deliver a distinctive and delightful customer experience.
2. Register sales, provide courteous checkout service, and assist customers proactively.
3. Assist pharmacists in pharmacy operations, including using pharmacy systems to obtain patient and drug information, and processing prescriptions, under supervision.
4. Engage customers, resolve issues, and ensure a positive experience.
5. Recommend products, handle transactions, maintain store cleanliness, and support inventory management.
6. Support pharmacy tasks such as filling prescriptions, verifying medicines, and maintaining compliance with laws and policies.
7. Provide customer service in the photo area and assist with web order pickups.
8. Participate in training, maintain certifications, and work flexible hours.

Minimum Requirements

• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work evenings and weekends.