Pharmacy Customer Service Associate

Walgreens; Red Bluff (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company seeks a Pharmacy Customer Service Associate in Red Bluff, CA. The role involves engaging with customers, assisting pharmacists, and ensuring compliance with pharmacy regulations. Ideal candidates should have strong customer service skills and be willing to work flexible hours.

Qualifications

• Fluent in English and willing to work flexible hours.
• Retail experience preferred.

Responsibilities

• Deliver a distinctive and delightful customer experience.
• Assist pharmacists in pharmacy practice.
• Handle transactions and maintain store cleanliness.

Skills

Customer Service

Interpersonal Skills

Problem Solving

Education

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

1. Delivering a distinctive and delightful customer experience.
2. Registering sales accurately and providing courteous checkout service.
3. Assisting pharmacists under supervision in pharmacy practice, including using pharmacy systems to process prescriptions and obtain patient and drug information.

Customer Experience

• Engage with customers and patients, greet them, offer assistance, resolve issues, and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.

Operations

• Provide fast, friendly, and efficient service.
• Recommend products and assist with locating items.
• Handle transactions, including voids, refunds, and exchanges; maintain store cleanliness and inventory; assist with pharmacy operations, including prescription filling and inventory management.
• Ensure compliance with legal and company policies, including pharmacy regulations and store policies.
• Support store maintenance, visual displays, and digital services.

Training & Personal Development

• Maintain PTCB certification and participate in ongoing training.
• Be fluent in English; willing to work flexible hours; prefer candidates with retail experience, prior Walgreens experience, good math, computer skills, and knowledge of inventory control.

We consider qualified applicants with arrest and conviction records. Walgreens is an Equal Opportunity Employer. Compensation ranges from $17.50 to $19 per hour, depending on various factors.