Pharmacy Customer Service Associate

Walgreens; Presque Isle (ME); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading pharmacy chain is seeking a dedicated team member to enhance customer experience and support pharmacy operations. The role includes customer service, handling transactions, and assisting with pharmacy duties. Candidates must maintain certification and be flexible with hours.

Qualifications

• Must maintain PTCB certification.
• Fluency in English required.

Responsibilities

• Modeling and delivering excellent customer service.
• Supporting pharmacy operations including filling prescriptions.
• Participating in store merchandising and maintaining store appearance.

Skills

Customer Service

Problem Solving

Communication

Job description

Job Description

The role involves providing a distinctive customer experience, assisting with pharmacy duties, and supporting store operations. Key responsibilities include:

1. Modeling and delivering excellent customer service, greeting customers, resolving issues, and sharing best practices.
2. Handling sales transactions, recommending products, maintaining store cleanliness, and managing inventory.
3. Supporting pharmacy operations such as entering patient information, filling prescriptions, ensuring compliance with regulations, and assisting with inventory management.
4. Participating in store merchandising, promotional displays, and maintaining store appearance.
5. Providing photo services and web order fulfillment.
6. Adhering to company policies, maintaining a respectful work environment, and completing assigned tasks.

Training & Personal Development

Maintain PTCB certification, attend training, and stay updated on healthcare and pharmacy developments. Must be fluent in English and willing to work flexible hours, including evenings and weekends.