Pharmacy Customer Service Associate

Walgreens; Mashpee (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the pharmacy sector is seeking a Pharmacy Customer Service Associate to enhance customer experiences and support pharmacy operations. The role involves assisting pharmacists, engaging with customers, and ensuring a positive shopping experience. Ideal candidates will have strong customer service skills and a willingness to work flexible hours, including evenings and weekends.

Qualifications

• Fluency in English required.
• Flexible schedule preferred.

Responsibilities

• Models and delivers a distinctive customer experience.
• Assists pharmacists in pharmacy tasks.
• Engages customers and resolves issues.

Skills

Customer Service

Problem Solving

Education

PTCB certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

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Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales, provides courteous checkout service, and assists pharmacists under supervision in pharmacy tasks, including using pharmacy systems to process prescriptions.

Customer Experience

• Engages customers, resolves issues, and ensures a positive experience.
• Shares customer service best practices with team members.

Operations

• Provides fast, friendly service, recommends products, handles transactions, maintains store appearance, and supports pharmacy operations including inventory and prescription processing.

Training & Personal Development

• Earns PTCB certification, completes training, and stays updated on healthcare developments.
• Requires fluency in English, flexible schedule, and preferably prior retail or Walgreens experience.

Qualifications

• Must be fluent in English (except Puerto Rico).
• Willingness to work evenings and weekends.