Pharmacy Customer Service Associate

Walgreens; Marietta (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Pharmacy Customer Service Associate to enhance customer experiences and support pharmacy operations. This full-time position involves engaging with customers, processing prescriptions, and maintaining store organization. Ideal candidates will have strong customer service skills, a willingness to work flexible hours, and preferably some retail experience. Join a dynamic team dedicated to providing exceptional service and contributing to the health and wellness of the community.

Qualifications

• Fluency in English is required.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Deliver a delightful customer experience and assist in pharmacy practice.
• Engage customers, resolve issues, and support pharmacy operations.

Skills

Customer Service

Math Skills

Computer Skills

Pharmacy Knowledge

Education

High School Diploma

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens

Responsibilities

1. Models and delivers a distinctive and delightful customer experience.
2. Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.
3. Assists the pharmacist, under supervision, in pharmacy practice, including using pharmacy systems to obtain patient and drug information, and processing prescriptions.
4. Engages customers and patients, resolving issues and answering questions to ensure a positive experience.
5. Provides fast, friendly service, recommends products, and maintains store cleanliness and organization.
6. Supports pharmacy operations, including inventory management, prescription filling, and compliance with regulations.
7. Participates in training and personal development, maintaining necessary certifications.

Qualifications

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.
• Preferred: Six months retail experience, prior Walgreens experience, good math and computer skills, PTCB certification.

Additional Information

We consider employment of qualified applicants with arrest and conviction records. Walgreens is an Equal Opportunity Employer. Compensation ranges from $16 to $18 per hour. The role is full-time, and the job function is categorized as 'Other'.