Pharmacy Customer Experience Specialist (Flexible Hours)

Walgreens; Highland Park (IL); Sur place; USD 22 000 - 28 000; Plein temps

Résumé du poste

Walgreens in Highland Park, IL seeks a friendly, detail‑oriented team member to support pharmacy operations and deliver excellent customer experience.

Under supervision, you will assist the pharmacist, process prescriptions, ring up sales, stock shelves, and ensure accuracy across inventory and cash handling. Must be fluent in English and available evenings/weekends; PTCB certification preferred. This role offers on‑the‑job training and opportunities for advancement.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• PTCB certification is preferred.

Responsabilités

• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under direct supervision in processing prescriptions.
• Maintains store shelves, merchandising, and inventory records.
• Provides customer service in person and over the phone, answering questions and resolving issues.
• Recommends items and assists customers with product location and trade-ups.
• Ensures compliance with state and local laws regarding regulated products.
• Supports pharmacy workflow and entry of patient and drug information into systems.

Connaissances

Customer service

Cash handling

Communication skills

English fluency

Formation

PTCB certification

Outils

Store systems

POS register

Description du poste

Walgreens in Highland Park, IL seeks a friendly, detail‑oriented team member to support pharmacy operations and deliver excellent customer experience.

Under supervision, you will assist the pharmacist, process prescriptions, ring up sales, stock shelves, and ensure accuracy across inventory and cash handling. Must be fluent in English and available evenings/weekends; PTCB certification preferred. This role offers on‑the‑job training and opportunities for advancement.