Pharmacy Customer Experience Specialist

Walgreens; Elizabeth (NJ); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in Elizabeth, NJ seeks a Pharmacy Assistant to support pharmacists and deliver friendly customer service at the point of sale. You will use pharmacy systems to access patient and drug information and help process prescriptions, with supervision from the pharmacist.

The role requires flexible scheduling, focus on accuracy, and good math skills for counting and pricing. Training and PTCB certification are favored; prior retail pharmacy exposure is a plus.

Qualifications

• Fluent in reading, writing and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Assist pharmacist under supervision by using pharmacy systems to obtain patient and drug information and process prescriptions.
• Process prescriptions and verify medications.
• Provide friendly checkout and customer assistance.
• Handle returns, voids, rain checks, and exchanges.
• Maintain stock and keep counters and shelves clean and merchandised.

Skills

Customer Service

Cash Handling

Pharmacy Support

Team Collaboration

Education

PTCB Certification

Tools

Pharmacy Software

POS System

Job description

Walgreens in Elizabeth, NJ seeks a Pharmacy Assistant to support pharmacists and deliver friendly customer service at the point of sale. You will use pharmacy systems to access patient and drug information and help process prescriptions, with supervision from the pharmacist.

The role requires flexible scheduling, focus on accuracy, and good math skills for counting and pricing. Training and PTCB certification are favored; prior retail pharmacy exposure is a plus.