Pharmacy Service Specialist: Delightful Customer Experience

Walgreens; Ramsey (NJ); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens is hiring for a customer-focused role in New Jersey. You will support pharmacy operations under supervision, process prescriptions, and ensure a delightful customer experience at checkout.

The position emphasizes accurate medication handling, customer service excellence, and teamwork across store departments. Prior experience at Walgreens is a plus, with flexibility for a varied schedule.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills and computer skills.
• PTCB certification preferred.

Responsibilities

• Registers sales on assigned cash register and provides courteous, fair, friendly, and efficient checkout service.
• Assists the pharmacist, under direct supervision, in the practice of pharmacy and uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Keeps counters and shelves clean and well merchandised; handles inventory and pricing as directed.
• Provides customer service in the store, suggests items, and assists with product placement and promotions.
• Projects professional behavior, adheres to company policies, and supports pharmacy department workflows.

Skills

Customer service

Cash register

English fluency

Team player

Flexible schedule

Education

PTCB certification

Tools

POS systems

Inventory software

Job description

Walgreens is hiring for a customer-focused role in New Jersey. You will support pharmacy operations under supervision, process prescriptions, and ensure a delightful customer experience at checkout.

The position emphasizes accurate medication handling, customer service excellence, and teamwork across store departments. Prior experience at Walgreens is a plus, with flexibility for a varied schedule.