Pharmacy Customer Service Specialist

Walgreens; Williamstown (NJ); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in Williamstown, NJ is hiring a Customer Experience/Pharmacy Associate to deliver friendly checkout and assist pharmacists under supervision. You will help customers with products, manage prescriptions with pharmacy systems, and support store operations.

The role emphasizes accuracy, compliance with regulations, and teamwork; prior retail or Walgreens experience is valued; training and certification support provided.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of retail experience preferred.
• Walgreens experience preferred.
• Good math skills for counting, measuring, and weighing medications.
• Good computer skills and knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Provides courteous, friendly, fast, and efficient service at the register.
• Assists pharmacists in filling prescriptions under supervision.
• Processes cash handling, returns, rain checks, refunds, and exchanges.
• Maintains clean and merchandised counters and shelves; assists with inventory.

Skills

PTCB certification

Retail experience

Math skills

Computer skills

Inventory control knowledge

Walgreens experience

Tools

Pharmacy systems

Job description

Walgreens in Williamstown, NJ is hiring a Customer Experience/Pharmacy Associate to deliver friendly checkout and assist pharmacists under supervision. You will help customers with products, manage prescriptions with pharmacy systems, and support store operations.

The role emphasizes accuracy, compliance with regulations, and teamwork; prior retail or Walgreens experience is valued; training and certification support provided.