Pharmacy Customer Experience Specialist

Walgreens Co.; Thornton Township (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens Co. in Thornton Township, IL, seeks a retail associate to deliver a friendly checkout experience while supporting pharmacy operations under pharmacist supervision.

You will assist with prescription processing, enter patient data in pharmacy systems, and help with inventory and everyday store duties. The role emphasizes accuracy in math, strong computer skills, and English fluency, with flexible scheduling including evenings and weekends.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math skills for counting, measuring and weighing medications.
• Good computer skills and knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Greet customers and provide courteous checkout service at the register.
• Assist the pharmacist under supervision with processing prescriptions.
• Enter patient and drug information in pharmacy systems.
• Fill prescriptions, verify medicine, and check for interactions.
• Handle phone calls not requiring pharmacist attention.
• Maintain inventory and store cleanliness.
• Help with OTC aisle and product display.

Skills

Customer service

Cash handling

Math skills

Computer skills

English fluency

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens Co. in Thornton Township, IL, seeks a retail associate to deliver a friendly checkout experience while supporting pharmacy operations under pharmacist supervision.

You will assist with prescription processing, enter patient data in pharmacy systems, and help with inventory and everyday store duties. The role emphasizes accuracy in math, strong computer skills, and English fluency, with flexible scheduling including evenings and weekends.