Guest Experience & Checkout Specialist

Walgreens Co.; Thornton Township (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. is hiring a Customer Experience Associate in Thornton Township, IL to greet customers, assist with products, and provide courteous, efficient checkout service. You will handle transactions, answer questions, and help create a positive shopping experience.

You will maintain clean store areas, stock shelves, promote items, and support special services such as photo orders and web pick-ups. Flexible scheduling, including evenings and weekends, is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Responsibilities

• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues to ensure a positive customer experience.
• Register purchases on the cash register and handle cash, refunds, and exchanges as needed.
• Keep counters and shelves clean, merchandised, and stocked; assist with inventory and pricing.
• Provide customer service in the photo area and support web pick-up orders.

Skills

Cash handling

Customer service

Retail experience

English fluency

Tools

POS systems

Job description

Walgreens Co. is hiring a Customer Experience Associate in Thornton Township, IL to greet customers, assist with products, and provide courteous, efficient checkout service. You will handle transactions, answer questions, and help create a positive shopping experience.

You will maintain clean store areas, stock shelves, promote items, and support special services such as photo orders and web pick-ups. Flexible scheduling, including evenings and weekends, is preferred.