Pharmacy Customer Experience Specialist

Walgreens; Scottsville (KY); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Scottsville, KY is seeking a Pharmacy Customer Experience Associate who greets customers, assists with products, and delivers efficient checkout service while supporting the pharmacist under supervision.

You will handle prescriptions, use pharmacy systems, maintain inventory, and help ensure compliance with regulations. The role emphasizes teamwork, accuracy in counting and labeling, and providing friendly, reliable service to customers.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.
• Prefer at least six months of retail experience.
• Prefer prior Walgreens experience.
• Strong math skills for accurate prescription filling.
• Good computer skills and familiarity with store inventory control.
• PTCB certification preferred.

Responsibilities

• Provides courteous checkout service and assists customers at the register.
• Supports pharmacists by entering patient and drug information and processing prescriptions.
• Maintains pharmacy and store records, checks in merchandise and handles inventory tasks.
• Reports prescription errors to the pharmacist and adheres to company policies.
• Handles third-party claims processing and assists with general clerical duties.
• Maintains store cleanliness, displays, and overall store appearance.

Skills

Customer service

Math skills

Computer skills

Store inventory control

Education

PTCB certification

Tools

Pharmacy systems

POS systems

Job description

Walgreens in Scottsville, KY is seeking a Pharmacy Customer Experience Associate who greets customers, assists with products, and delivers efficient checkout service while supporting the pharmacist under supervision.

You will handle prescriptions, use pharmacy systems, maintain inventory, and help ensure compliance with regulations. The role emphasizes teamwork, accuracy in counting and labeling, and providing friendly, reliable service to customers.