Pharmacy Customer Experience Specialist

Walgreens; Louisville (KY); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Louisville, KY, is hiring to deliver a distinctive customer experience and provide efficient checkout services. The role includes assisting pharmacists under supervision, processing prescriptions, and using pharmacy systems to access patient information.

Candidates should have PTCB certification or equivalent training, strong English skills, and a willingness to work a flexible schedule including evenings and weekends. Pharmacy-related responsibilities are central to this position.

Qualifications

• Strong customer service and communication skills are required.
• Experience handling cash and operating a register is preferred.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Assist pharmacist under direct supervision and use pharmacy systems for patient and drug information.
• Provide courteous, efficient checkout service and help customers with product locations.
• Maintain store cleanliness, stock, and merchandise rotation as directed by management.
• Process prescriptions accurately, verify medicine, and communicate potential interactions.
• Support pharmacy department on inventory management and clerical duties.

Skills

Customer service

Cash handling

English proficiency

Education

PTCB certification/training

Tools

POS systems

Pharmacy systems

Job description

Walgreens in Louisville, KY, is hiring to deliver a distinctive customer experience and provide efficient checkout services. The role includes assisting pharmacists under supervision, processing prescriptions, and using pharmacy systems to access patient information.

Candidates should have PTCB certification or equivalent training, strong English skills, and a willingness to work a flexible schedule including evenings and weekends. Pharmacy-related responsibilities are central to this position.