Pharmacy Customer Experience Specialist

Walgreens; Highland Heights (KY); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Highland Heights, KY is seeking team members to deliver excellent customer service, assist with pharmacy-related tasks under supervision, and support daily store operations. You will greet customers, help locate products, process transactions, and contribute to inventory and merchandising efforts while maintaining compliance and accuracy.

The role emphasizes patient and drug information handling, teamwork, and a positive store environment, with opportunities to grow in the pharmacy

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assist pharmacists under supervision, using pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers, greet them, and help with products and services to ensure a positive experience.
• Provide store support across operations: inventory, pricing, displays, and merchandising.
• Assist with prescription entry, checks, and workflow coordination in the Pharmacy Department.

Skills

Customer service

Math skills

Computer skills

Inventory control

Job description

Walgreens in Highland Heights, KY is seeking team members to deliver excellent customer service, assist with pharmacy-related tasks under supervision, and support daily store operations. You will greet customers, help locate products, process transactions, and contribute to inventory and merchandising efforts while maintaining compliance and accuracy.

The role emphasizes patient and drug information handling, teamwork, and a positive store environment, with opportunities to grow in the pharmacy