Pharmacy Customer Experience Specialist

Walgreens; Roanoke Rapids (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a Pharmacy Assistant to support pharmacists under supervision, handle prescription processing, and deliver friendly customer service at the checkout. You will use pharmacy systems to enter patient data, assist with inventory, and support the pharmacy team in daily operations.

Responsibilities include processing prescriptions, handling third-party claims, and aiding with pharmacy workflow while maintaining compliance with company policies and quality standards.

Qualifications

• Must assist pharmacists under supervision and process prescriptions accurately.
• Customer service-focused with courteous, efficient checkout.
• Maintain PTCB certification as required by Walgreens policy.

Responsibilities

• Assist pharmacist in dispensing prescriptions and verifying medicine.
• Enter patient and drug information into pharmacy systems accurately.
• Process third-party prescription claims and maintain pharmacy records.
• Provide customer service in the photo area and assist with orders as needed.
• Maintain store cleanliness and merchandising per policy.

Skills

Customer service

Pharmacy experience

Cash register

Prescription processing

Pharmacy systems

Team collaboration

Policy compliance

Tools

Pharmacy systems

Job description

Walgreens is seeking a Pharmacy Assistant to support pharmacists under supervision, handle prescription processing, and deliver friendly customer service at the checkout. You will use pharmacy systems to enter patient data, assist with inventory, and support the pharmacy team in daily operations.

Responsibilities include processing prescriptions, handling third-party claims, and aiding with pharmacy workflow while maintaining compliance with company policies and quality standards.