Pharmacy Customer Experience Specialist

Walgreens; Richmond (VA); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens stores in Richmond, VA are seeking teammates who deliver friendly, efficient checkout and assist the pharmacist under supervision to ensure safe prescriptions. You will engage customers, greet helpfully, and support medication handling with attention to accuracy and safety.

Responsibilities include operating the register, recommending items, maintaining clean displays, and assisting with inventory and pricing.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• PTCB certification preferred.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Assist pharmacist under direct supervision with patient and drug information and prescription processing.
• Engage customers, answer questions, and resolve issues to ensure a positive experience.
• Maintain clean, well merchandised counters and shelves; support inventory and pricing tasks.
• Handle returns, exchanges, and payment transactions; assist with photo area and web pick-ups as needed.
• Adhere to company policies and pharmacy code of conduct; participate in training and development.

Skills

Customer service

Retail experience

Math skills

Computer skills

Inventory control

Education

PTCB certification

Job description

Walgreens stores in Richmond, VA are seeking teammates who deliver friendly, efficient checkout and assist the pharmacist under supervision to ensure safe prescriptions. You will engage customers, greet helpfully, and support medication handling with attention to accuracy and safety.

Responsibilities include operating the register, recommending items, maintaining clean displays, and assisting with inventory and pricing.