Pharmacy Customer Care & Prescription Fulfillment

Walgreens; Lithia (VA); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Virginia is seeking a Customer Experience Associate to deliver a distinctive customer experience at the point of sale and assist the pharmacist under supervision with prescription processing.

You will handle checkout, recommend products, maintain store appearance, support pharmacy operations, and participate in web order pick-up and photo services. This role emphasizes customer service, accuracy, and teamwork.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Assists pharmacists in scheduling and maintaining work flow.
• Reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine.
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders, delivers orders to customers as they arrive at store).
• Maintains knowledge of store systems and store equipment.
• Completes special assignments and other tasks as assigned.

Skills

Fluent English

Flexible schedule

Customer service

Job description

Walgreens in Virginia is seeking a Customer Experience Associate to deliver a distinctive customer experience at the point of sale and assist the pharmacist under supervision with prescription processing.

You will handle checkout, recommend products, maintain store appearance, support pharmacy operations, and participate in web order pick-up and photo services. This role emphasizes customer service, accuracy, and teamwork.