Pharmacy Customer Experience Specialist

Walgreens; Pleasant Prairie (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Pleasant Prairie, WI is seeking a team member to deliver excellent customer service while assisting the pharmacist under supervision with prescription processing and store operations.

You will help customers at the register, maintain organized shelves, and support pharmacy workflows including inventory and OTC duties. Prior Walgreens experience and a PTCB certification are preferred, with flexible scheduling including evenings and weekends.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Assist pharmacist under direct supervision in dispensing.
• Provide courteous, friendly, efficient checkout service.
• Process prescriptions and enter patient and drug information accurately.
• Maintain store counters, shelves, and displays; perform inventory tasks.
• Assist with pharmacy and OTC responsibilities as needed, including order handling.
• Support pharmacy team with daily operations and customer service.

Skills

Customer service

Math skills

Computer skills

Inventory control

PTCB certification

Education

PTCB certification

Tools

POS systems

Job description

Walgreens in Pleasant Prairie, WI is seeking a team member to deliver excellent customer service while assisting the pharmacist under supervision with prescription processing and store operations.

You will help customers at the register, maintain organized shelves, and support pharmacy workflows including inventory and OTC duties. Prior Walgreens experience and a PTCB certification are preferred, with flexible scheduling including evenings and weekends.