Pharmacy Customer Experience Specialist

Walgreens Co.; Phoenix (AZ); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a customer-focused associate in Phoenix, AZ to provide friendly checkout service and assist pharmacists with prescription processing. You will enter patient and drug information, help maintain store shelves, and support inventory management.

This role requires strong math and computer skills, plus a flexible schedule. Eligible candidates should be fluent in English and may have prior retail experience. PTCB certification is preferred but not mandatory.

Qualifications

• Fluent in English (reading, writing, speaking).
• Willing to work flexible schedule including evenings and weekends.
• PTCB certification preferred.
• Prior retail experience is a plus.
• Strong math skills for prescription counting.

Responsibilities

• Provide courteous, friendly, fast, and efficient checkout service.
• Assist pharmacist under supervision in processing prescriptions.
• Enter patient and drug information in pharmacy systems and verify dispensed medicines.
• Maintain counters, shelves, and displays; keep area clean and merchandised.
• Handle returns, refunds, exchanges, and voids as needed.
• Assist with inventory management, ordering, and restocking of pharmaceuticals.

Skills

Customer service

English fluency

Math skills

Computer skills

Inventory control

Job description

Walgreens Co. is seeking a customer-focused associate in Phoenix, AZ to provide friendly checkout service and assist pharmacists with prescription processing. You will enter patient and drug information, help maintain store shelves, and support inventory management.

This role requires strong math and computer skills, plus a flexible schedule. Eligible candidates should be fluent in English and may have prior retail experience. PTCB certification is preferred but not mandatory.