Pharmacy Customer Experience Specialist

Walgreens; Owens Cross Roads (AL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Owens Cross Roads, AL is hiring for a customer-focused team member who supports both front-end and pharmacy operations. You will greet customers, assist with product needs, process purchases, and help pharmacists by entering patient and drug information and handling prescriptions under supervision.

The role emphasizes accuracy, courteous service, and efficiency across the store. You may handle cash transactions, suggest related items, maintain clean shelves, and support inventory;

Qualifications

• Fluent in reading, writing and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• Training and continuing education, including PTCB certification.

Responsibilities

• Provides courteous, friendly, fast service at checkout and assists customers with products and services.
• Registers purchases, handles cash, returns, refunds, and exchanges as needed.
• Assists pharmacist under supervision with entering patient/drug information and processing prescriptions.
• Maintains clean and well-merchandised counters and shelves.
• Supports inventory management and order processing for pharmaceuticals.
• Provides photo area services and assists with web pick-up orders as needed.

Skills

Customer service

Cash handling

Pharmacy support

English fluency

Math skills

Education

PTCB certification

Tools

Pharmacy systems

Store systems

Inventory management

POS systems

Photo area equipment

Job description

Walgreens in Owens Cross Roads, AL is hiring for a customer-focused team member who supports both front-end and pharmacy operations. You will greet customers, assist with product needs, process purchases, and help pharmacists by entering patient and drug information and handling prescriptions under supervision.

The role emphasizes accuracy, courteous service, and efficiency across the store. You may handle cash transactions, suggest related items, maintain clean shelves, and support inventory;