Pharmacy Service & Customer Experience Specialist

Walgreens; Prattville (AL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Prattville, AL is seeking a Pharmacy Clerk to support the pharmacist under supervision, handle prescriptions, and deliver friendly checkout service. You will use pharmacy systems to enter patient information, process prescriptions, and assist with OTC guidance while maintaining accuracy and compliance.

The role emphasizes exceptional customer service, accurate cash handling, and teamwork. You will contribute to store operations, inventory, signage, and overall patient experience in

Qualifications

• PTCB certification or state pharmacy certification requirement
• Ability to assist pharmacist under supervision and process prescriptions
• Excellent customer service and communication skills

Responsibilities

• Provide courteous, efficient checkout service at the register
• Assist pharmacist with medication dispensing under supervision
• Enter patient and drug information in pharmacy systems and process prescriptions
• Assist with inventory management and product merchandising
• Support pharmacy operations and maintain compliance with company policies

Skills

Customer service

Cash handling

Pharmacy terminology

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Prattville, AL is seeking a Pharmacy Clerk to support the pharmacist under supervision, handle prescriptions, and deliver friendly checkout service. You will use pharmacy systems to enter patient information, process prescriptions, and assist with OTC guidance while maintaining accuracy and compliance.

The role emphasizes exceptional customer service, accurate cash handling, and teamwork. You will contribute to store operations, inventory, signage, and overall patient experience in