Pharmacy Customer Experience Specialist

Walgreens Co.; North Port (FL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a pharmacy assistant role in Florida to support pharmacists, handle prescription processing, and provide friendly customer service at the register. The position focuses on accuracy, inventory, and patient information management in a retail pharmacy environment.

The job emphasizes flexibility in scheduling, prior retail exposure, and PTCB certification expectations to ensure quality patient care and efficient store operations.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Strong math skills to fill prescriptions accurately.
• Good computer skills and knowledge of inventory control preferred.
• PTCB certification preferred.

Responsibilities

• Assist pharmacist under supervision in dispensing and processing prescriptions.
• Provide courteous, friendly checkout service and assist customers at the register.
• Assist with inventory management and merchandising.
• Support pharmacy workflow and entry of patient and drug information in store systems.
• Handle prescription-related inquiries and communicate with pharmacists.
• Maintain store cleanliness and customer-ready displays.

Skills

Customer service

English fluency

Math skills

Computer skills

Education

PTCB certification

Tools

POS systems

Job description

Walgreens Co. is seeking a pharmacy assistant role in Florida to support pharmacists, handle prescription processing, and provide friendly customer service at the register. The position focuses on accuracy, inventory, and patient information management in a retail pharmacy environment.

The job emphasizes flexibility in scheduling, prior retail exposure, and PTCB certification expectations to ensure quality patient care and efficient store operations.